Grand Kanaya Hotel Medan, Medan ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Jln. Darusallam No.12, Medan, Indonesia, 20119

Grand Kanaya Hotel is a 3-star establishment located in the heart of Medan, Indonesia. The hotel's design combines modern amenities with a classic aesthetic. It offers convenient access to local attractions such as Medan Mall and Rahmat International Wildlife Museum & Gallery. Notable for its comprehensive business facilities and dining options, it serves as a central hub for both leisure and corporate travelers.

Location

The hotel is centrally located within 5 minutes of major attractions like Medan Mall and the Rahmat International Wildlife Museum & Gallery. It is also approximately 21.5 miles from Kuala Namu International Airport, making transportation accessible for travelers. Nearby, guests can explore local landmarks such as Shri Mariamman Temple and Tjong A Fie Mansion, enriching their cultural experience.

Rooms

The hotel features 140 air-conditioned rooms equipped with flat-screen cable TVs, minibars, and tea/coffee making facilities. Each room includes a private bathroom with a shower for added convenience. Complimentary bottled water and coffee/tea makers enhance the in-room experience. The rooms are designed for a comfortable stay, catering to the needs of both leisure and business guests.

Eat & Drink

Guests can enjoy a variety of cuisines at the hotel's restaurant, including Western, Oriental, and Indonesian dishes, especially prepared by skilled chefs. The establishment also offers 24-hour room service for added convenience. Magnolia, the restaurant, is a popular choice for satisfying meals. Additionally, the hotel features a bar/lounge where guests can relax with their favorite drinks.

Leisure & Business

Grand Kanaya Hotel provides a range of facilities for both leisure and business needs. There are five meeting rooms and a ballroom capable of accommodating up to 1,000 guests, making it suitable for events and conferences. Other amenities include free Wi-Fi throughout the property, laundry facilities, and a beauty salon. The 24-hour front desk ensures all guest needs are met at any time.

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Getting around

A list of all available modes of transport

City Center

Medan 1.4 mi

Airports

Kuala Namu International (kno) 20.0 mi

Train

Medan Train Station 1.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Comfortable Sleep

“The plush pillows made for an incredibly restful night, and I woke up refreshed and ready for the day.” view full review

Fluffy Towels

“The fluffy towels in the bathroom were a delightful touch, making me feel pampered after each shower.” view full review

Timely Service

“Room servicing was prompt and efficient, ensuring that everything was neat and tidy without any delay.” view full review

Cozy Atmosphere

“The living area was beautifully set up, creating a warm and inviting space to relax after a day of adventures.” view full review

General

Smoking allowed in designated areas
Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Coffee shop

Services

Free airport shuttle
Car rental
Laundry
Tours/Ticket assistance

Dining

Restaurant

Business

Meeting/ Banquet facilities

Spa & Leisure

Leisure/ TV room

Room features

Ironing facilities

Location

Jln. Darusallam No.12, Medan, Indonesia, 20119

Map view

Jln. Darusallam No.12, Medan, Indonesia, 20119

City landmarks

Hutan Kota Taman Beringin

1.5 mi

Jalan Sultan Ma'moen Al Rasyid No.66

Istana Maimun

2.4 mi

Padang Bulan

Penangkaran Rusa Universitas Sumatera Utara

1.6 mi

Museums

Rahmat International Wildlife Museum & Gallery

1.6 mi

Garden

Gajah Mada Park

1.0 mi

Jl. Sei Bingai no. 1

Gallery Payung Teduh

3000 ft

Jalan Stasiun Kereta Api

Pajak Ikan Lama Medan

1.9 mi

Museums

Upside Down World Medan

1.3 mi

Jl. Jenderal Ahmad Yani No.105

Tjong A Fie Mansion

1.9 mi

Plaza Milenium Medan

1.0 mi

Jl. Imam Bonjol J A T I

Taman Ahmad Yani

1.7 mi

Jl. Teuku Umar no. 18

Shri Mariamman Temple

1.3 mi

Pagoda

Gunung Timur Temple

1.3 mi

Gallery

Payung teduh

3000 ft

Mall

Cambridge City Square

1.3 mi

Church

Medan Plaza

3500 ft

Museums

Museum Perjuangan TNI

1.5 mi

Rumah Rih

Lake Linting

1.3 mi

Pasar Pringgan

4100 ft

Ramayana

4300 ft

4600 ft

Jl. Kapten Maulana Lubis

Tugu Guru Patimpus

1.3 mi

Jl. DR. Mansyur No.71 D

Kolam Renang Selayang

1.7 mi

Pasar Petisah

5000 ft

Events

Gereja GKPI Medan Kota

1.0 mi

Grand Swiss-Belhotel Medan

The View

1.0 mi

Gereja GKPI

1.0 mi

Church

GKPI Sriwijaya Medan Kota

1.0 mi

Gkpi

1.1 mi

Mosque

Masjid Ubudiyah

1.1 mi

Nearby

Museums

Upside Down World Medan

3500 ft

Jl. Sei Bingai no. 1

Gallery Payung Teduh

3700 ft

Garden

Gajah Mada Park

3200 ft

Restaurants

The Summerbean Coffee & Dining

2300 ft

Jl. Gatot Subroto No.288 Sei Putih Tengah

SOWE Restaurants and Lounge

2500 ft

Jalan Gatot Subroto No. 144 D/E

Rumah Makan & Buffet Koki Minang

500 ft

Jl. Syailendra No.21 X Petisah Hulu

Brewer Coffee & Roastery

3500 ft

Sei Batang Hari No.14 Babura Sunggal

Dainang Restaurant

3300 ft

Jl. Sei Batanghari No. 17

Durian Ucok

3800 ft

Jl. KH. Wahid Hasyim

Bumbu Desa

3900 ft

Jl. Gajah Mada No. 35

Mie Udang Mei Mei

3400 ft

Jl. Cik Ditiro

Kito Art Cafe

3800 ft

Jl. K.H. Wahid Hasyim No.31 Medan Babura

Ayam Goreng Kalasan

4100 ft

Jln. Sultan Iskandar Muda no. 292-294

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

Friendly staff

Convenient location

Dusty rooms

Run down appearance

6.8/10

Nice

Rooms

5.0

Location

8.3

Service

7.1

Dining

7.6

Mike

United States of America, September 2024

6.8/10

The hotel has a convenient location that made getting around easy, and the service was attentive and helpful. However, the rooms could use some updates and cleaning, as they felt a bit run down and dusty. The dining options were better than expected given the cost, which is a plus, but the overall warmth of the rooms was a concern.

Rooms

5.0

Unfortunately, the rooms felt run down and were quite dusty. It also got too hot at times.

Service

7.0

The staff was friendly and attentive, though the service wasn't the most expedient at times.

Location

8.0

The location was convenient for exploring, which I really appreciated.

Dining

8.0

The dining experience was quite good compared to other hotels I stayed at with cheaper costs, with nice Italian products available.

Facilities

6.0

While I enjoyed some facilities, the overall condition of the hotel could be improved.

Josephine

United States of America, August 2024

7.0/10

I really enjoyed my stay at the hotel, especially because the location was so convenient and the staff was friendly and attentive. However, the rooms left a bit to be desired as they felt quite run down and were a bit dusty, which was disappointing. The dining experience was surprisingly good compared to other hotels I've stayed at that cost more, but overall, I think there's definitely room for improvement.

Rooms

5.0

The rooms felt a bit run down and were dusty, which was disappointing.

Service

8.0

The staff was really attentive and helpful, which made my stay pleasant.

Location

9.0

The location of the hotel was quite convenient, making it easy to explore the area.

Dining

7.0

The dining experience was quite good, especially considering the cost compared to other hotels.

Facilities

6.0

The facilities were decent, but I expected more polish for the price we paid.

Friendly staff

Dusty rooms

John

United States of America, August 2024

7.0/10

I recently stayed at this hotel and found its location to be really convenient, but the rooms were a bit of a letdown. They felt run down and dusty, which made the experience less enjoyable. On the brighter side, the staff was friendly and quite helpful during my stay. Overall, it’s decent value for money, but there are areas needing improvement.

Rooms

5.0

The rooms looked run down and had a lot of dust; it was also too hot during my stay.

Service

7.0

The staff was friendly enough and attentive, though sometimes not as quick as I'd hoped, but they were definitely helpful.

Location

8.0

The hotel is in a convenient location, making it easy to explore the area without too much hassle.

Dining

9.0

I found the dining experience to be quite good compared to other hotels I've stayed at with a cheaper cost, especially the homemade sausages.

Facilities

6.0

The facilities could use some upgrades, as they didn't quite meet my expectations.

George

United States of America, July 2024

7.0/10

The hotel has a convenient location near multiple attractions, which I really appreciated. The rooms were on the run-down side with noticeable dust and felt a bit too hot for comfort. On a positive note, the staff was friendly and helpful throughout my stay, and the dining experience was quite good at a reasonable cost compared to other places I've stayed.

Rooms

5.0

The rooms looked run down and had a lot of dust, which made the stay less than ideal. It was also too hot for my comfort.

Service

7.0

The service was friendly enough, though not the most expedient. However, the staff was attentive and helpful.

Location

8.0

The location is quite convenient, making it easy to explore the surrounding area.

Dining

8.0

The dining was quite good, especially when compared to other hotels I've stayed in at a cheaper cost.

Facilities

7.0

Dale

United States of America, July 2024

6.8/10

The hotel has a convenient location that’s really easy to get to and close to local attractions. While the rooms were a bit run down and had some dust, the service was friendly and attentive. On the downside, the room temperature was uncomfortable during my stay. Overall, it offers a decent value for money but could definitely use some improvements.

Rooms

5.0

The rooms looked a little run down and had quite a bit of dust. It was too hot at times, which made it less comfortable than I hoped.

Service

7.0

The staff was friendly enough and quite attentive, although the service could have been quicker.

Location

8.0

The location is very convenient, making it easy to explore the area.

Dining

8.0

I found the dining options to be quite good, especially considering the price compared to other hotels.

Facilities

6.0

The facilities were adequate, but nothing particularly stood out.

Amy

United States of America, May 2024

6.6/10

The hotel had a great location, making it convenient to explore the area, but the rooms felt a bit run down with noticeable dust and were too hot for my liking. The service was friendly and helpful, which was a plus, but the dining options weren't impressive. Overall, it offers decent value for money despite the room and dining concerns.

Rooms

5.0

The rooms looked run down and had lots of dust, which really detracted from the experience. I struggled with the heat as well.

Service

7.0

The staff was friendly enough and quite attentive, though the service felt a bit slow at times.

Location

9.0

The hotel is in a convenient location, making it easy to get around and explore the area.

Dining

6.0

Dining options were quite good compared to other places I've stayed at for a cheaper cost, but I expected a bit more variety.

Facilities

7.0

The facilities seemed adequate, but nothing stood out as exceptional.

James

United States of America, May 2024

6.8/10

I had a pretty good experience at this hotel. The location is very convenient, making it easy to get around. The service from the staff was friendly and helpful, but it felt a bit slow at times. The rooms, however, could definitely use some attention as they were quite dusty and uncomfortably warm. Overall, it’s a decent option for the price, but there are definitely areas that need improvement.

Rooms

5.0

The rooms were a bit run down and very dusty. It often felt too hot inside, which was uncomfortable during my stay.

Service

7.0

The staff was friendly and attentive, always willing to help, but the service was not the quickest.

Location

9.0

The location is convenient for exploring the area, making it easy to access local attractions.

Dining

7.0

Dining options were decent, though I wish there were more variety at breakfast. It gave a good impression compared to some cheaper hotels I’ve stayed at.

Facilities

6.0

The facilities were standard; I didn’t find anything particularly special, but they were adequate for what I needed.

Kenneth

United States of America, April 2024

6.4/10

The hotel has a great location with easy access to nearby attractions, but the rooms left a bit to be desired as they seemed run down and dusty. The staff was attentive and helpful, which made the stay better. While the dining was reasonably good, it could use improvements in options. Overall, there's good value for the money, but the room quality needs attention.

Rooms

5.0

The rooms appeared run down and had a lot of dust, which was disappointing. It was also a bit too hot for my comfort.

Service

7.0

The staff were attentive and helpful, making the experience more pleasant, though service was not the quickest.

Location

8.0

The location is convenient, making it easy to explore local attractions.

Dining

7.0

The dining experience compared to other hotels was quite good, especially enjoying fresh croissants.

Facilities

6.0

The facilities were decent but didn’t stand out much. There’s room for improvement to meet guest expectations.

Leonard

United States of America, April 2024

7.2/10

I had a pleasant stay at this hotel with a convenient location and friendly staff. The room, while clean, was quite hot, which made it a bit uncomfortable for me. The dining experience was better than expected considering the lower cost. Overall, it's a decent option for the price, but there are areas that need improvement, like the room temperature.

Rooms

6.0

The room was clean but felt a bit run down and was too hot during my stay.

Service

7.0

The staff was attentive and very helpful, although the service was not the most expedient.

Location

8.0

The location of the hotel is convenient for exploring the area.

Dining

8.0

The dining experience was quite good compared to other hotels I stayed at with a cheaper cost.

Facilities

7.0

The hotel has decent facilities, but nothing particularly luxurious.

Calvin

United States of America, March 2024

6.8/10

I had a fairly good stay at this hotel. The friendly staff made my experience much more enjoyable, and the price felt reasonable for what was offered. However, the rooms felt a bit run down, and it was hard to keep cool at times. Overall, I would say it's a decent option with some room for improvement.

Rooms

5.0

The rooms looked a bit run down and had a fair amount of dust, which was a bit disappointing.

Service

7.0

The staff was friendly and attentive, but the service could definitely be faster.

Location

8.0

The hotel location was quite convenient, making it easy to access various attractions.

Dining

8.0

The dining options were quite good compared to other hotels I've stayed at, especially the gourmet pizzas.