Grand Kanaya Hotel, Medan ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Jln. Darusallam No.12, Medan, Indonesia, 20119

Grand Kanaya Hotel, a 3-star business hotel in Medan, features modern amenities including a restaurant serving local and international cuisine, a beauty salon, and free WiFi. The property is situated close to shopping and entertainment districts, making it a convenient choice for travelers.

Rooms & Amenities

Rooms at Grand Kanaya Hotel are air-conditioned and include flat-screen cable TVs, minibars, and tea/coffee making facilities. Certain suites feature separate dining and living areas, as well as bathtubs in the private bathrooms. Guests can enjoy complimentary bottled water in all rooms.

Dining Options

Dining options at the hotel include Jeumpa Restaurant, which serves buffet and à la carte Asian cuisine highlighting Western, Oriental, and Indonesian dishes. Magnolia also caters to guests, with room service available 24 hours. Nearby dining includes several local favorites within 1 miles.

Business Facilities & Services

Grand Kanaya Hotel offers business facilities, featuring 5 meeting rooms and a ballroom that accommodates up to 1000 guests. Access to complimentary WiFi is provided throughout the hotel. The 24-hour front desk assists with concierge services and luggage storage.

Location & Transportation

The hotel is strategically located close to several landmarks, including Medan Mall, the Rahmat International Wildlife Museum & Gallery, and Istana Maimun, all within a short driving distance. Public transportation is convenient with nearby bus stops for easy access to the area. Kualanamu International Airport is 21.5 miles away.

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Getting around

A list of all available modes of transport

City Centre

Medan 2.2 km

Airports

Kuala Namu International (kno) 32.2 km

Train

Medan Train Station 3.0 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Prompt Service!

“I was impressed with the timely room servicing; my requests were met swiftly, ensuring a seamless experience.” view full review

Ultimate Comfort

“The plush pillows made for a restful night's sleep, and I loved snuggling up with the fluffy towels post-shower.” view full review

Luxurious Touch

“The fluffy towels in the bathroom enhanced my relaxation; they felt so soft and welcoming after a long day.” view full review

Direct Communication

“Having direct conversations with the hotel manager was a fantastic touch, making me feel valued and heard during my stay.” view full review

General

Free Wi-Fi
Free parking
24-hour reception
Lift

Services

Airport shuttle
24-hour room service
Tours/Ticket assistance

Dining

Breakfast
Restaurant
Bar/ Lounge area
Free breakfast

Business

Business centre
Meeting/ Banquet facilities

Room features

Air conditioning
In-room safe
Mini-bar

Media

Television

Location

Jln. Darusallam No.12, Medan, Indonesia, 20119

Map view

Jln. Darusallam No.12, Medan, Indonesia, 20119

City landmarks

Hutan Kota Taman Beringin

2.4 km

Jalan Sultan Ma'moen Al Rasyid No.66

Istana Maimun

3.8 km

Padang Bulan

Penangkaran Rusa Universitas Sumatera Utara

2.5 km

Museum

Rahmat International Wildlife Museum & Gallery

2.6 km

Garden

Gajah Mada Park

1.7 km

Jl. Sei Bingai no. 1

Gallery Payung Teduh

910 m

Jalan Stasiun Kereta Api

Pajak Ikan Lama Medan

3.1 km

Museum

Upside Down World Medan

2.1 km

Jl. Jenderal Ahmad Yani No.105

Tjong A Fie Mansion

3.1 km

Plaza Milenium Medan

1.6 km

Jl. Imam Bonjol J A T I

Taman Ahmad Yani

2.8 km

Jl. Teuku Umar no. 18

Shri Mariamman Temple

2.1 km

Pagoda

Gunung Timur Temple

2.2 km

Gallery

Payung teduh

890 m

Mall

Cambridge City Square

2.2 km

Church

Medan Plaza

1.0 km

Museum

Museum Perjuangan TNI

2.4 km

Rumah Rih

Lake Linting

2.2 km

Pasar Pringgan

1.2 km

Ramayana

1.3 km

1.4 km

Jl. Kapten Maulana Lubis

Tugu Guru Patimpus

2.0 km

Jl. DR. Mansyur No.71 D

Kolam Renang Selayang

2.8 km

Pasar Petisah

1.5 km

Event hall

Gereja GKPI Medan Kota

1.7 km

Grand Swiss-Belhotel Medan

The View

1.7 km

Gereja GKPI

1.7 km

Church

GKPI Sriwijaya Medan Kota

1.7 km

Gkpi

1.7 km

Mosque

Masjid Ubudiyah

1.7 km

Nearby

Museum

Upside Down World Medan

1.1 km

Jl. Sei Bingai no. 1

Gallery Payung Teduh

1.1 km

Garden

Gajah Mada Park

960 m

Restaurants

The Summerbean Coffee & Dining

700 m

Jl. Gatot Subroto No.288 Sei Putih Tengah

SOWE Restaurants and Lounge

740 m

Jalan Gatot Subroto No. 144 D/E

Rumah Makan & Buffet Koki Minang

150 m

Jl. Syailendra No.21 X Petisah Hulu

Brewer Coffee & Roastery

1.1 km

Sei Batang Hari No.14 Babura Sunggal

Dainang Restaurant

990 m

Jl. Sei Batanghari No. 17

Durian Ucok

1.2 km

Jl. KH. Wahid Hasyim

Bumbu Desa

1.2 km

Jl. Gajah Mada No. 35

Mie Udang Mei Mei

1.0 km

Jl. Cik Ditiro

Kito Art Cafe

1.1 km

Jl. K.H. Wahid Hasyim No.31 Medan Babura

Ayam Goreng Kalasan

1.2 km

Jln. Sultan Iskandar Muda no. 292-294

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

Friendly staff

Convenient location

Dusty rooms

Run down appearance

6.8/10

Nice

Rooms

5.0

Location

8.3

Service

7.1

Dining

7.6

Mike

United States, September 2024

6.8/10

The hotel has a convenient location that made getting around easy, and the service was attentive and helpful. However, the rooms could use some updates and cleaning, as they felt a bit run down and dusty. The dining options were better than expected given the cost, which is a plus, but the overall warmth of the rooms was a concern.

Rooms

5.0

Unfortunately, the rooms felt run down and were quite dusty. It also got too hot at times.

Service

7.0

The staff was friendly and attentive, though the service wasn't the most expedient at times.

Location

8.0

The location was convenient for exploring, which I really appreciated.

Dining

8.0

The dining experience was quite good compared to other hotels I stayed at with cheaper costs, with nice Italian products available.

Facilities

6.0

While I enjoyed some facilities, the overall condition of the hotel could be improved.

Josephine

United States, August 2024

7.0/10

I really enjoyed my stay at the hotel, especially because the location was so convenient and the staff was friendly and attentive. However, the rooms left a bit to be desired as they felt quite run down and were a bit dusty, which was disappointing. The dining experience was surprisingly good compared to other hotels I've stayed at that cost more, but overall, I think there's definitely room for improvement.

Rooms

5.0

The rooms felt a bit run down and were dusty, which was disappointing.

Service

8.0

The staff was really attentive and helpful, which made my stay pleasant.

Location

9.0

The location of the hotel was quite convenient, making it easy to explore the area.

Dining

7.0

The dining experience was quite good, especially considering the cost compared to other hotels.

Facilities

6.0

The facilities were decent, but I expected more polish for the price we paid.

Friendly staff

Dusty rooms

John

United States, August 2024

7.0/10

I recently stayed at this hotel and found its location to be really convenient, but the rooms were a bit of a letdown. They felt run down and dusty, which made the experience less enjoyable. On the brighter side, the staff was friendly and quite helpful during my stay. Overall, it’s decent value for money, but there are areas needing improvement.

Rooms

5.0

The rooms looked run down and had a lot of dust; it was also too hot during my stay.

Service

7.0

The staff was friendly enough and attentive, though sometimes not as quick as I'd hoped, but they were definitely helpful.

Location

8.0

The hotel is in a convenient location, making it easy to explore the area without too much hassle.

Dining

9.0

I found the dining experience to be quite good compared to other hotels I've stayed at with a cheaper cost, especially the homemade sausages.

Facilities

6.0

The facilities could use some upgrades, as they didn't quite meet my expectations.

George

United States, July 2024

7.0/10

The hotel has a convenient location near multiple attractions, which I really appreciated. The rooms were on the run-down side with noticeable dust and felt a bit too hot for comfort. On a positive note, the staff was friendly and helpful throughout my stay, and the dining experience was quite good at a reasonable cost compared to other places I've stayed.

Rooms

5.0

The rooms looked run down and had a lot of dust, which made the stay less than ideal. It was also too hot for my comfort.

Service

7.0

The service was friendly enough, though not the most expedient. However, the staff was attentive and helpful.

Location

8.0

The location is quite convenient, making it easy to explore the surrounding area.

Dining

8.0

The dining was quite good, especially when compared to other hotels I've stayed in at a cheaper cost.

Facilities

7.0

Dale

United States, July 2024

6.8/10

The hotel has a convenient location that’s really easy to get to and close to local attractions. While the rooms were a bit run down and had some dust, the service was friendly and attentive. On the downside, the room temperature was uncomfortable during my stay. Overall, it offers a decent value for money but could definitely use some improvements.

Rooms

5.0

The rooms looked a little run down and had quite a bit of dust. It was too hot at times, which made it less comfortable than I hoped.

Service

7.0

The staff was friendly enough and quite attentive, although the service could have been quicker.

Location

8.0

The location is very convenient, making it easy to explore the area.

Dining

8.0

I found the dining options to be quite good, especially considering the price compared to other hotels.

Facilities

6.0

The facilities were adequate, but nothing particularly stood out.

Amy

United States, May 2024

6.6/10

The hotel had a great location, making it convenient to explore the area, but the rooms felt a bit run down with noticeable dust and were too hot for my liking. The service was friendly and helpful, which was a plus, but the dining options weren't impressive. Overall, it offers decent value for money despite the room and dining concerns.

Rooms

5.0

The rooms looked run down and had lots of dust, which really detracted from the experience. I struggled with the heat as well.

Service

7.0

The staff was friendly enough and quite attentive, though the service felt a bit slow at times.

Location

9.0

The hotel is in a convenient location, making it easy to get around and explore the area.

Dining

6.0

Dining options were quite good compared to other places I've stayed at for a cheaper cost, but I expected a bit more variety.

Facilities

7.0

The facilities seemed adequate, but nothing stood out as exceptional.

James

United States, May 2024

6.8/10

I had a pretty good experience at this hotel. The location is very convenient, making it easy to get around. The service from the staff was friendly and helpful, but it felt a bit slow at times. The rooms, however, could definitely use some attention as they were quite dusty and uncomfortably warm. Overall, it’s a decent option for the price, but there are definitely areas that need improvement.

Rooms

5.0

The rooms were a bit run down and very dusty. It often felt too hot inside, which was uncomfortable during my stay.

Service

7.0

The staff was friendly and attentive, always willing to help, but the service was not the quickest.

Location

9.0

The location is convenient for exploring the area, making it easy to access local attractions.

Dining

7.0

Dining options were decent, though I wish there were more variety at breakfast. It gave a good impression compared to some cheaper hotels I’ve stayed at.

Facilities

6.0

The facilities were standard; I didn’t find anything particularly special, but they were adequate for what I needed.

Kenneth

United States, April 2024

6.4/10

The hotel has a great location with easy access to nearby attractions, but the rooms left a bit to be desired as they seemed run down and dusty. The staff was attentive and helpful, which made the stay better. While the dining was reasonably good, it could use improvements in options. Overall, there's good value for the money, but the room quality needs attention.

Rooms

5.0

The rooms appeared run down and had a lot of dust, which was disappointing. It was also a bit too hot for my comfort.

Service

7.0

The staff were attentive and helpful, making the experience more pleasant, though service was not the quickest.

Location

8.0

The location is convenient, making it easy to explore local attractions.

Dining

7.0

The dining experience compared to other hotels was quite good, especially enjoying fresh croissants.

Facilities

6.0

The facilities were decent but didn’t stand out much. There’s room for improvement to meet guest expectations.

Leonard

United States, April 2024

7.2/10

I had a pleasant stay at this hotel with a convenient location and friendly staff. The room, while clean, was quite hot, which made it a bit uncomfortable for me. The dining experience was better than expected considering the lower cost. Overall, it's a decent option for the price, but there are areas that need improvement, like the room temperature.

Rooms

6.0

The room was clean but felt a bit run down and was too hot during my stay.

Service

7.0

The staff was attentive and very helpful, although the service was not the most expedient.

Location

8.0

The location of the hotel is convenient for exploring the area.

Dining

8.0

The dining experience was quite good compared to other hotels I stayed at with a cheaper cost.

Facilities

7.0

The hotel has decent facilities, but nothing particularly luxurious.

Calvin

United States, March 2024

6.8/10

I had a fairly good stay at this hotel. The friendly staff made my experience much more enjoyable, and the price felt reasonable for what was offered. However, the rooms felt a bit run down, and it was hard to keep cool at times. Overall, I would say it's a decent option with some room for improvement.

Rooms

5.0

The rooms looked a bit run down and had a fair amount of dust, which was a bit disappointing.

Service

7.0

The staff was friendly and attentive, but the service could definitely be faster.

Location

8.0

The hotel location was quite convenient, making it easy to access various attractions.

Dining

8.0

The dining options were quite good compared to other hotels I've stayed at, especially the gourmet pizzas.